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Brett Slarks

2 Years Ago

Order Not Received

Hi,

I placed an order in Australia on the 03/29/2021. It was meant to ship on the 04/01/2021. I have since tried to contact FAA via this website multiple times, and in addition via your Facebook and Instagram pages. I haven’t received any replies, and no indication as to when I will receive my order. I’m becoming increasingly disappointed with this customer service.

Regards,
Brett

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Adam Jewell

2 Years Ago

Here's a phone number that should work for customer service - 877-807-5901

When sending an email or calling it helps tremendously to have the order number handy or include it in the email.

Sometimes email replies end up in the spam filter so it's good to check there.

 

Mike Savad

2 Years Ago

i'm bumping this for you. it may have shipped but the mail system has been destroyed and nothing is being accurately updated.


----Mike Savad
http://www.MikeSavad.com

 

Abbie Shores

2 Years Ago

I've asked them to reach out to you ASAP

 

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