Diana Ross Portrait Session #21

BEWARE: THIS SITE DOES NOT HONOR ITS DISCOUNT OFFERS. The banner across the top of the page proclaimed, "20% off all wall art! Today only! Offer ends tonight at midnight EST." However, when I placed the image in my cart, the discount was not applied. When I called Customer Service to report this, they said they couldn't help me and that I would have to e-mail Tech Support, which I did. Of course, Tech Support didn't write back until a few days later, and when they did, they said they wouldn't honor the discount, since it had expired at midnight on the day that I placed the item in my cart! I wrote back, explaining that I had tried to place the order on the day when the discount was active, but it had not been applied, and that because the error was theirs, they should honor the discount. They wrote back, refusing to honor the discount and suggesting that I cancel the order. I can't believe they were actually willing to lose a $500 order just to save less than $40 (the approximate amount of the discount). This whole experience has left a bad taste in my mouth. I will not order from Fine Art America ever again.